GIFT


GIFT AND GROUP GIFTS

Depending on the Art edition of your choosing, your artwork is delivered in a yellow, a red or a blue box, with the exception of artworks that are beyond 80×60 cm, that need special reinforcement.

During checkout, you can choose to make a personal or a group gift. Both include a card with a personalized message and a priceless invoice.

If you wish to purchase an artwork with friends or relatives, select the Group Gift option. As the Gifting organizer, you will be prompted to invite people to contribute to the purchase. Their contribution will provision the account until the targeted amount is reached. Just copy-past their emails in the corresponding field and follow the simple step-by-step process.

Customers can exchange a gift.

For more details about gifts, please read the FAQ below or contact Customer Care

What is a gift?
Technically, an order will be considered a “gift” if the civil status, last name or first name of the invoicing information is different from that of the delivery information.

In this specific case, an invoice where the price is left in blank will be included in the package that is sent to the gift recipient. To request an invoice where the price is shown, even if your invoicing information is identical to your delivery information, please email Customer Service as soon as possible after placing your order.

If I give a gift to someone, can that person exchange it for something else?
Only an exchange for a product of an equivalent or superior value is possible (the difference in price must be paid by you or the gift recipient). The gift recipient should contact our Customer Service department by telephone at input number from Monday to Friday, from 10:00 a.m. to 6 p.m.ET, and Saturday from 10 a.m. to 2 p.m. ET, or by email under the “Contact us” section. He/she will then be emailed a pre-paid return label.

SCHEDULE A CALL ABOUT AN ARTWORK

Would you like to learn more about an artwork or an artist?
We invite you to schedule a call with us on the calendar by clicking on the “Book” button below. We will get back you via email to confirm the date and time or to propose alternative options. Thank you for your interest.

CONTACT INFORMATION

  : 16, rue Martel – 75010 Paris – France

  : + 33 7 88 70 30 05

  : contact@musesquare.com


Our customer success team is available to answer all your queries.


CONCIERGE

 

Before you schedule a call with your Concierge to create your fellowship, please gather the following information:

– Make ID photos of your walls: one by one, with your smartphone parallel to the wall and leaving some floor space visible

– Make beauty shots of your gallery: show your space at its best, highlighting its signature features

– Prepare your gallery plans

Further guidance is available here: https://cdn.musesquare.com/calendar/how-to-prepare-your-gallery-for-a-photo-shoot/

Based on that information, your concierge will ask you a few questions over the phone to complete your profile creation. You will be able to validate the end-result before it’s published.

Thank you for your interest.

With kind regards,

The Muse Square team


    FAQs center

     

    What is Muse Square Fellowship?

    Muse Square Fellowship is a virtual community of peers that allows art galleries to expand their presence in each other’s spaces and to work in an open and collaborative way. It is the most agile & cost-effective way to set up art exhibitions.

    As a member of the Muse Square Fellowship, you can become a visiting fellow in a foreign gallery or host a fellow gallery in yours.

     

    What can a gallery do with Muse Square Fellowship?

    Muse Square fellowship offers a variety of collaborative services to help galleries succeed. Our services includes:

    • WALL LEASE Propose criteria-free booking option

    • WALL SWAP Exchange exhibition walls with other established gallery peers

    • CALL FOR PROJECT Lease your walls for specific exhibition projects

     

    Who can join the Muse Square Fellowship?

    Any art gallery that is affiliated with an art association can sign up to become a member of the Muse Square community. Once you have submitted your application, our concierge will contact you within 48 hours to validate your registration.

     

    How can I join the Muse Square fellowship?

    The first step to joining the fellowship is to fill up the Quick Sign Up Form. The form will be validated by a concierge who will contact you to confirm your registration within 48 hours.

     

    Is there a fee to join?

    Signing up for the fellowship is completely free. No engagement is required.

     

    Where do I find the list of available galleries to collaborate with?

    You can browse the galleries by destination, specialty, and fellowship offers.

     

    How does the Muse Square fellowship work? How do I start renting?

    a. Browse the galleries based on your target location, surface, and needed equipment.

    b. Review the terms and services of the hosting gallery, the time availability, and specifications of the services offered by the galleries.

    c. Submit your booking request on the Muse Square website and wait for the host gallery’s confirmation.

     

    How do I change a photo in the fellowship profile page?

    To change the photos on your profile page, go to “My account” by clicking on your name in the upper menu bar. Then, on the left-hand-side menu, click on “My gallery”. The field to upload new gallery photos is located at the end of your gallery’s description fields.

     

    How do I unsubscribe/exit the fellowship?

    If you would like to exit as a member of the fellowship, kindly send an email to contact@musesquare.com

     

    What are the accepted method and terms of payment?

    We only accept credit card payments through our 100% secure payment gateway.

    We offer flexible payment options: you can settle your payment in installments through a customized installment plan.

     

    Once I have agreed to a booking request of my gallery wall, when will I receive the payment?

    Once the booking is made, the payment is transferred to the host within 24 hours. For long-term bookings of more than a month, the payout is made on a monthly basis.

     

    How do I get my keys to my fellow gallery?

    It’s a question all gallery hosts ask themselves.

    You might have made plans to go away yourself, you might have been woken up at 3 am by guests arriving late, or you might be renting out your holiday home in another city.

    We’ve listed the six most popular solutions for handing over keys to Airbnb guests below, so you can decide which is the solution for you.

     

    • Hand out your keys yourself

    This is the best solution for your fellow gallery, as you will be able to show him how the alarm system works and all the other things he should learn before running your gallery space during a limited time frame.

    When you agree on a meeting time, we encourage you to factor in a potential traffic jam or plane delays so that you don’t have to reschedule the appointment while your fellow galley arrives.

     

    • Rely on a neighbor or friend

    This is a pretty popular solution for new gallery hosts – after all, your neighbor is right there and it’s easy to have an informal arrangement with a bottle of wine or a small amount of cash every time they welcome your guests.

    It does have downsides though. Your neighbor won’t want to hand out your keys 3 am outside working days/hours.

    Overall, relying on a neighbor is probably a solution best used just once or twice – your Neighbors most likely won’t give such a friendly welcome after they’ve handed the keys over to your 50th gallery fellows!

     

    • Use a « key exchange service »

    If you’re hosting in an urban area, a key exchange service like KeyNest is the best way to hand over keys.

    Like with a smart lock, you can track the status of your keys online and receive notifications whenever your guest collects or drops off your keys – but without the hefty up-front cost.

    Your guests can collect keys 24/7 at most KeyNest Stores, so you won’t have to worry about late check-ins. The shopkeeper at the store also welcomes your guests and answers any questions they have about your local area.

    KeyNest is currently available in seven countries across Europe, as well the UK and the USA.

     

     

    Whom should insure the exhibition, the gallery host, or the gallery fellow?

    Both the gallery host and the gallery fellow should contact their respective insurance to inform them that:

    • For the gallery host: he/she will not be operating the gallery during the fellowship’s time frame;

    • For the gallery fellow: he/she will transport and present a list of artworks at the host’s exhibition location.

    We strongly advise hosts and fellow to discuss that matter